7 Questions to ask before buying a commercial vehicle

Before you purchase a commercial vehicle, make sure you're partnering with the best in the business.  View the 7 questions you must ask before you buy below, and get your free copy of our downloadable version here.

 

Zoresco values all customer relations. Both of our companies interface with the end user in supplying products and services. In an effort to support a superior resolution to any potential Zoresco warranty event, we must communicate at the very beginning of the event.  We are committed to making you and the end user happy with quick resolution and service.

This entire notification is for a customer who brings a truck with Zoresco supplied product to your dealership with a potential Zoresco warranty issue.

To serve the end user customer and your dealership for any potential Zoresco warranty in quick and fair resolution please follow the following easy guidelines:

  • Contact our location Service Manager immediately; names and numbers are listed below.
  • Report the potential warranty issue that you believe is a Zoresco warranty.
  • Depending on the potential warranty issue, prior to any work, Zoresco will initiate one of two options:
  • 1: Pre-authorize your dealership for an agreed diagnostic time for which you believe Zoresco has full or partial responsibility. Once your diagnosis is completed, contact Zoresco with your findings. If it is determined it is a Zoresco warranty, Zoresco will then either authorize your dealership to complete the repair OR return the vehicle to Zoresco to complete the repair.
  • 2: Dispatch a Technician to your location to analyze and work with your team to determine what is causing the problem. If it is determined that it is a Zoresco warranty we will either authorize your dealership to complete the warranty repair OR return the vehicle to Zoresco to complete the repair.

NOTE – All diagnostic and repair authorizations given by Zoresco will and must be confirmed by a Zoresco purchase order number through one of the following:

Pittsburgh and Pittsburgh North locations Len Strazza 412-829-2129

Cleveland location John Caris 440-359-1010

Cincinnati location Mike Hughett 513-360-2929

Zoresco cannot and will not accept financial responsibility for work that was not authorized by our service managers in advance with a PO number. We will work with your dealership to assure quick and fair resolution. Our commitment is to make you and the end user customer happy and provide fair and fast resolution to all three parties.

We trust that you fully understand the due process needed. If you have any questions, concerns, suggestions or ideas to improve the joint service we provide to our customers, please share them with me:  C.J. Tedesco, Vice President of Operations, 412-829-2120.

10 Questions dealers must ask their upfitter

Before you partner with an upfitter, make sure your commercial dealership is working with the best in the business.  Check out the 10 questions dealers must ask their upfitter, and get your free copy of our downloadable version here.


Dealer codes

Get Zoresco's ship-thru, drop ship and DCS codes (must be logged into the dealer chassis pool to view).


Chassis pools

Zoresco holds multiple bailment pools for Chevrolet, Ford, GMC and RAM.  To log-in to see our current inventory (both on-ground and on-order) please click here.  To request access to the chassis pool, either speak with one of our Truck Equipment Specialists, or fill out this form.


Warranty resources

Our commitment is to make you and the end user customer happy and provide fair and fast resolution to all three parties.  Learn about the Zoresco warranty process here.


OEM Body Builder Guides


Contact

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10 Questions dealers must ask their upfitter

Before you partner with an upfitter, make sure your commercial dealership is working with the best in the business.  View the 10 questions you must ask your upfitter below, and get your free copy of our downloadable version here.

MVP certification guarantees the highest quality processes, builds and business practices for vehicle upfitters.

All Zoresco locations have achieved the NTEA MVP certification.

You need inventory on ground to sell and getting those vehicles should not be a barrier.

Zoresco has five convenient locations, each with easy access to major roadways, as well as an on-ground inventory of over four million dollars worth of bodies and equipment.  With the recent addition of our Evans City location and our multiple bailment pools, you get lightning-fast delivery

Partnering with an upfitter with bailment pools not only increases the vehicles you can offer your customers without assuming the risk of floor-plan exposure, but it also guarantees the upfitter has been properly vetted by the OEM and is an authorized upfitter following installation instructions and body builder process guidelines.

Zoresco holds nine bailment pools and is in the top 2% of all vehicle upfit companies by holding both Ford QVM (Quality Vehicle Modifier) and QCM (Qualified Calibration Modifer) certifications.  Additionally, we are a Ford Ship-Thru upfitter, meaning that as long as certain physical dimensions are adhered to, vehicles can move through the Ford Transportation Network.

Partnering with an upfitter that has been in the commercial vehicle business for years is vitally important. Experience and the skills required to produce the most efficient and productive commercial vehicles, as well as understand the local market, is an expertise crafted through studying and building the best fleets in the country.

In 2021 Zoresco will celebrate our 40th anniversary.  That includes builds for some of the largest utility fleets on the ground, and expertise in the local community, giving you the confidence that you’re getting the best commercial vehicle for your customers.  Our products are developed in the real world, not in a conference room, and the popularity of our bodies proves that; Zoresco sells over 1,000 dump trucks and an additional 1,000 platform and service bodies each year.

Typically bodies are painted on the vehicle, resulting in overspray. Instead, you should look for a body that was painted separately.

Zoresco bodies are painted separately on carts to ensure no overspray onto the vehicle. Additionally, we black-in the underside of our dump bodies to provide superior corrosion protection and a longer-lasting body.  Our dump bodies have a reduced number of weld points, resulting in less potential rust spots and we use PPG AUE grade paint, the same that is used on heavy industrial equipment to provide a long-lasting, professional look.

Upfitters are in a position to be an extension of your dealership sales staff, make sure it is a profitable partnership.

Zoresco offers joint sales calls, end-user discussions to find the perfect application, body manufacturer fly-ins and dealer-lot merchandising and literature, all at no charge to the dealership.

The commercial vehicle industry keeps innovating and you need a partner that keeps you on top of the best practices and innovations to offer your customers.

Zoresco hosts yearly, in-depth training seminars giving you the chance to see and touch the latest innovations in the industry. Additionally, we can bring those presentations and demo vehicles to you and your staff at the dealership and we’ll train you on walk-around presentations to showcase the best and most compelling information to your customers.

You need to be able to get a quote for your customers while they are in the building, without a wait.

Each Zoresco location has a dedicated inside sales staff, in addition to our Specialists, ready to get you the quotes you need.

Managing the status of many customers all at once is a challenge. Make sure your upfitter is taking that off your plate.

Zoresco provides weekly status reports, bringing automated information to your inbox. Never guess about the status of a vehicle ever again.

Many times, after a collision, litigants will sue as many companies as they are able to, in hopes to receive an oversized payout: make sure your upfitter is also covered.

To minimize your exposure as much as possible, Zoresco carries a 10 million dollar insurance rider, compared to the normal one million dollar rider most upfitters carry. In addition, we are supported by the legal departments of our national suppliers, providing substantial resources if a case does reach court.